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Bruce
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4Q needs to listen to the voice of the customer
5 Replies

So on Feburary 1st I signed up for 4Q based on the recommendations in Avinash Kaushik’s book Web Analytics 2.0.   So, I signed up.   And I wait and wait…   Two days later got an email – my acco…

Started this discussion. Last reply by Neil Feb 11.

 

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Neil replied to Bruce's discussion '4Q needs to listen to the voice of the customer'
Seconded...
February 11
Bruce replied to Bruce's discussion '4Q needs to listen to the voice of the customer'
Thank you for getting this working, and for showing the community that you are there listening.
February 11
Bruce replied to jmino14's discussion 'Help, getting Bad Request (Invalid Hostname) on survey window'
Thank you for getting this working, and for showing the community that you are there listening.
February 11
Neil replied to Bruce's discussion '4Q needs to listen to the voice of the customer'
Same experience here... In their defence I have had a response saying they're working on it, but no ETA. I'll post back when I hear more...
February 9
Bruce replied to jmino14's discussion 'Help, getting Bad Request (Invalid Hostname) on survey window'
This morning I tweeted a link to my more recent thread (http://community.4qsurvey.com/forum/topics/4q-needs-to-listen-to-the) to Claude Guay (@ClaudeGuay) - CEO of iPerception. No Response or acknowledgment.
February 9
Kailee replied to Bruce's discussion '4Q needs to listen to the voice of the customer'
We have the same exact experience! I signed up coming out of reading Avinash Kaushik’s book Web Analytics 2.0. I can't get one of my site to launch the survey correctly ( I kept getting a "bad request" ) I can't get anyone to help. Their automatic…
February 9
Bruce added a discussion
4Q needs to listen to the voice of the customer
So on Feburary 1st I signed up for 4Q based on the recommendations in Avinash Kaushik’s book Web Analytics 2.0.   So, I signed up.   And I wait and wait…   Two days later got an email – my account has been approved.  Great – I can take this pu…
February 8
Bruce replied to jmino14's discussion 'Help, getting Bad Request (Invalid Hostname) on survey window'
Thanks Sandra. Is it possible for you to provide the people watching the thread with an ETA to resolve this issue?
February 8
Bruce replied to jmino14's discussion 'Help, getting Bad Request (Invalid Hostname) on survey window'
I tweeted the thread to @4qsurvey to try and get anybody's attention.
February 4
Bruce replied to jmino14's discussion 'Help, getting Bad Request (Invalid Hostname) on survey window'
I have just implemented the code as well and have the same issue. For me the host name is: s20210.4q-web2.4q.iperceptions.com
February 3
Bruce is now a member of The 4Q Survey Community
Welcome Them!
February 3

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At 10:06pm on February 9, 2010, Claude Guay said…
Hi Bruce, my apologies but I never got your Tweet from today. I can assure you and the rest of the community that we are listening, working on the issues and will post status in the morning.
 
 
 

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