Hi Sam,
The invitation to take the survey is delivered on arrival. When a visitor accepts participation, a second window (containing the survey itself) is immediately triggered and pops under the active browser window. Essentially, it waits patient…
Hi Michael,
Thanks for the swift reply. I am a little confused though!
The invitation to take the survey is delivered when the user enters our site. If they accept then the actual survey is delivered when they leave our site.
This would mean that…
Hi Sam,
Thank you very much for your question. Although the 4Q online survey is meant to be completed after the website visit, the actual invitation trigger occurs when the visitor lands at your website (first page view). So, your visitors would ne…
Hello,
Are there any problems implementing 4Q when you use a third party ecommerce system? As the survey opens when you leave the site this would happen when transferred to our third party system. Really wouldn't want the user iterupted before / du…
June 29, 2009
Sam KNIGHT is now a member of The 4Q Survey Community